Frequently Asked
Questions

We sell, install and service water purifiers and water softeners for homes, offices and commercial spaces across Visakhapatnam — from water testing and installation to AMC and repairs.

Yes. We service and repair purifiers and water softeners from many major brands, even if you didn't purchase them from us.

Yes. We recommend a purifier based on your water source, TDS level, family size, usage and budget rather than simply recommending the most expensive model.

Yes. We can test your water quality, including TDS and hardness, before recommending the appropriate purification system.

It depends on your water quality. RO is generally useful for high-TDS water, while UV and UF are used for microbiological and physical filtration. We recommend testing your water before selecting a system.

RO reduces dissolved salts and other dissolved contaminants, UV helps neutralise microorganisms, and UF provides physical filtration. Many modern purifiers combine these technologies.

We sell and service major brands including Kent, Aquaguard, Livpure, Pureit, AO Smith, LG, Panasonic, Blue Star, Havells, Tata Swach and more.

Borewell water can have high TDS, hardness and dissolved minerals. An RO-based purifier may be suitable for drinking water, depending on the actual water quality.

Replacement depends on the purifier model, water quality and usage. We inspect the system and recommend filter or membrane replacement when required.

Yes. We provide servicing, filter replacement, membrane replacement, cleaning, troubleshooting and other maintenance for eligible purifier models.

Common signs include white scaling on taps and shower heads, poor soap lathering, spots on utensils and scaling inside appliances. We can perform a hardness test to confirm.

A bathroom softener treats water for selected bathrooms, while a whole-house softener is installed on the main water line and treats water throughout the property.

A water softener reduces hardness caused mainly by calcium and magnesium, helping reduce scaling in taps, pipes, geysers, washing machines and other appliances.

The right system depends on water hardness, daily water consumption, number of users, number of bathrooms and available installation space.

They serve different purposes. A softener reduces hardness for household water, while a purifier treats drinking water. Homes with hard water may benefit from using both.

Most purifiers and compact softeners can be delivered and installed quickly, subject to product availability and site requirements.

Yes. We regularly install in rented homes and apartments. Please let us know about any building restrictions when booking.

Call or WhatsApp us at +91 81790 19929. Our technician can inspect the issue and arrange the required repair or replacement.

Yes. Our technician explains the basic operation, controls, maintenance requirements and day-to-day usage after installation.

Yes. We provide service support for newly purchased systems as well as eligible existing purifier and softener installations.

Depending on the selected plan, AMC can include scheduled service visits, filter and membrane replacement, priority breakdown support and other agreed maintenance services.

AMC stands for Annual Maintenance Contract. It provides ongoing maintenance and service support for your purifier or softener for a fixed annual charge.

Warranty terms are provided by the manufacturer and vary by brand and model. We explain the applicable warranty before purchase.

Yes. We offer purifier rental solutions with flexible rental periods depending on the available plans.

Rental periods can include monthly, 3-month, 6-month and 12-month plans, depending on the purifier and plan available.

Yes. Share your water source, family size, usage and requirements with us and we'll recommend suitable options with a clear quotation.